申诉模板---账号关联
Dear Amazon performance team,
This is our first time to sign up for the Amazon Europe site. We asked our Amazon
account Manager why our account was closed. He told us that our account is
associated with another account amazon. This issue is very shocking to us. Our
company applied for the first time to register for the Amazon Europe site. We
totally can't understand why it was judged to be associated with another account.
We checked all of our data on Company and equipment, they are all new. we are
very strict with Amazon's rules. We certainly understand that we can only operate
one Amazon account, and we also register for the first time, and only one account.
Because I have to go on business trips regularly,
Amazon has 24 hours to reply to the information of the client, so I purchased
an Aliyun Remote server IP (ECS), Today, I went to ask their customer service.
They said that their IP address will be recycled. We can't confirm whether it
is just because our address was previously registered Amazon account by someone
else, but this is out of our control, cause we cant check the IP that how it
used before, can you understand?
Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry
about this, we will not use this IP operation account in the future. We will
re-purchase a new network cable to log in to our account to avoid your concerns.
We have provided you with all the information of our company to prove that we
are the first time to register an Amazon account in Europe , please check our
information carefully.
But now my account is blocked because of this account associate with other
accounts, I can provide information related to the account to prove our innocence,
I hope you can reinstate my account.
I look forward to your reply, thank you deeply!
